Privacy Policy

Effective Date: 02/05/2025

At Terra Tea, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services.

1. Information We Collect
We may collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, shipping and billing address

Payment Information: Credit/debit card details (processed securely through our payment gateway)

Account Information: Login credentials if you create an account on our website

Usage Data: IP address, browser type, device information, and pages visited (via cookies and analytics tools)

Communications: Any correspondence via email, social media, or customer service channels

2. How We Use Your Information
We use your information to:

Process and fulfill your orders

Communicate order status and provide customer support

Improve our website, products, and services

Send promotional emails (only with your consent)

Prevent fraudulent transactions and ensure site security

3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data with:

Trusted third-party vendors (e.g., payment processors, shipping providers)

Legal authorities if required by law or to protect our legal rights

All third parties are required to maintain confidentiality and comply with applicable data protection laws.

4. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, remember preferences, and analyze site traffic. You can control cookie settings through your browser preferences.

5. Data Security
We implement industry-standard security measures to protect your data. All payment transactions are encrypted and handled through secure payment gateways.

6. Your Rights
Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal data

Opt out of marketing communications at any time

Request data portability or object to data processing

To exercise any of these rights, please contact us at marketing@toplineharvests.com

7. Children's Privacy
Our services are not directed to children under the age of 14, and we do not knowingly collect personal data from minors.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Terra Tea
Email: info@toplineharvests.com
Phone: 9144401109
Website: www.terratea.in